Shakepay experienced a minor incident on October 2, 2026 affecting Interac e-Transfer funding and Interac e-Transfer cashouts and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Interac e-Transfer fundingInterac e-Transfer cashoutsWebsiteBitcoin fundingBitcoin cashoutsBuy and sellMobile appsEthereum fundingEthereum cashoutsAuthentication
Update timeline
- investigating Oct 02, 2026, 06:59 PM UTC
We are currently investigating this issue.
- monitoring Oct 02, 2026, 07:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2026, 07:33 PM UTC
This incident has been resolved.