Shakepay incident

Interac Money Requests currently delayed

Minor Resolved View vendor source →

Shakepay experienced a minor incident on October 5, 2026 affecting Interac e-Transfer funding, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 07:14 PM UTC
Resolved
Oct 05, 2026, 07:49 PM UTC
Duration
34m
Detected by Pingoru
Oct 05, 2026, 07:14 PM UTC

Affected components

Interac e-Transfer funding

Update timeline

  1. investigating Oct 05, 2026, 07:14 PM UTC

    We are currently investigating this issue.

  2. identified Oct 05, 2026, 07:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 05, 2026, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 05, 2026, 07:49 PM UTC

    This incident has been resolved.