ServiceTitan incident

[Reporting] Service Availability Issue

Resolved after 37 minutes, affecting Reporting, on October 26, 2026.

resolved Oct 26, 2026, 07:51 PM UTC

The issue impacting Reporting has been fully resolved by our 3rd party provider, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

Started
Oct 26, 2026, 07:13 PM UTC
Resolved
Oct 26, 2026, 07:51 PM UTC
Duration
37m
Detected by Pingoru
Oct 26, 2026, 07:13 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Oct 26, 2026, 07:13 PM UTC

    We are actively investigating an issue that may be causing a Service Availability Issue. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work towards a resolution.

  2. monitoring Oct 26, 2026, 07:41 PM UTC

    We have deployed a fix for the issue impacting Reporting and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.

  3. resolved Oct 26, 2026, 07:51 PM UTC

    The issue impacting Reporting has been fully resolved by our 3rd party provider, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

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