ServiceTitan incident
Contact Center Pro - Some users may encounter degraded call functionality
Resolved after 7 hours 36 minutes, affecting Other, on May 14, 2025.
Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. Thank you for your patience!
Affected components
Update timeline
- investigating May 14, 2025, 08:42 PM UTC
We are currently experiencing issues with Contact Center Pro, so some CCPro users may be unable to receive calls, and workflows may be missing. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- identified May 14, 2025, 09:02 PM UTC
Our engineers have identified the cause and are working on a resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- monitoring May 14, 2025, 09:39 PM UTC
Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. Thank you for your patience!
- resolved May 15, 2025, 04:19 AM UTC
This incident has been resolved.
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