Resolved after 55 minutes, affecting Contact Center Web Application, on August 18, 2025.
Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
Affected components
Update timeline
- investigating Aug 18, 2025, 11:08 PM UTC
We are currently working to address intermittent stability issues that are impacting some Contact Center Pro users. Calls are continuing to connect successfully. Our engineers are currently investigating the cause. We will share updates as soon as they are available. Thank you for your patience!
- monitoring Aug 18, 2025, 11:24 PM UTC
Our engineers believe that they have fixed the underlying cause and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Aug 19, 2025, 12:03 AM UTC
This incident has been resolved.
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