ServiceTitan incident

Investigation of multiple components

Resolved after 3 hours 12 minutes, affecting Office and Messaging: SMS Inbound and 1 more, on September 3, 2025.

monitoring Sep 03, 2025, 06:51 PM UTC

Our engineers believe that they have fixed the underlying cause of our various issues and are currently monitoring for further recurrences. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

Started
Sep 03, 2025, 04:01 PM UTC
Resolved
Sep 03, 2025, 07:14 PM UTC
Duration
3h 12m
Detected by Pingoru
Sep 03, 2025, 04:01 PM UTC

Affected components

OfficeMessaging: SMS InboundEstimatesOther

Update timeline

  1. investigating Sep 03, 2025, 04:01 PM UTC

    We are investigating a variety of reported issues such as SMS failures, financing, estimates and invoices and have several of our engineers actively looking into resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!

  2. monitoring Sep 03, 2025, 06:51 PM UTC

    Our engineers believe that they have fixed the underlying cause of our various issues and are currently monitoring for further recurrences. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

  3. resolved Sep 03, 2025, 07:14 PM UTC

    This incident has been resolved.

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