Resolved after 4 hours 42 minutes, affecting Messaging: SMS Inbound, on September 3, 2025.
Our engineers believe that they have fixed the underlying cause of SMS delays/failures and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
Affected components
Update timeline
- investigating Sep 03, 2025, 03:03 PM UTC
We are currently experiencing issues with inbound sms processing, so ServiceTitan users may experience delays in receiving the sms. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes available. Thank you for your patience!
- investigating Sep 03, 2025, 06:51 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 03, 2025, 07:14 PM UTC
Our engineers believe that they have fixed the underlying cause of SMS delays/failures and are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
- resolved Sep 03, 2025, 07:45 PM UTC
This incident has been resolved.
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