Sequence incident

Issues with Xero

Resolved after 53 minutes, affecting Third party integrations, on October 28, 2026.

resolved Oct 28, 2026, 10:36 AM UTC

Xero have closed off their related incident and we are satisfied with the recovery we've seen on our side.

Started
Oct 28, 2026, 09:42 AM UTC
Resolved
Oct 28, 2026, 10:36 AM UTC
Duration
53m
Detected by Pingoru
Oct 28, 2026, 09:42 AM UTC

Affected components

Third party integrations

Update timeline

  1. identified Oct 28, 2026, 09:42 AM UTC

    Xero is experiencing errors, which means Sequence cannot fetch integration related data nor sync documents at this time. We'll monitor Xero's incident here: https://status.xero.com/incidents/df6t9zgr1szs and update when we know more.

  2. monitoring Oct 28, 2026, 10:08 AM UTC

    Xero have implemented a fix on their side and we are seeing recovery on the Sequence side. We'll continue to monitor before confirming the issue is resolved.

  3. resolved Oct 28, 2026, 10:36 AM UTC

    Xero have closed off their related incident and we are satisfied with the recovery we've seen on our side.

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