Resolved after 37 minutes, affecting Dashboard, on September 14, 2026.
We rolled the change back and sign in is now working normally for all users. We've confirmed the fix and are no longer seeing any impact. Apologies for the disruption.
Affected components
Update timeline
- investigating Sep 14, 2026, 04:04 PM UTC
Some users have reported they're unable to sign in to the Sequence Dashboard. We are investigating and will provide an update when one is available.
- monitoring Sep 14, 2026, 04:15 PM UTC
We've identified the cause and a rollback appears to have been successful. We're continuing to monitor.
- resolved Sep 14, 2026, 04:41 PM UTC
We rolled the change back and sign in is now working normally for all users. We've confirmed the fix and are no longer seeing any impact. Apologies for the disruption.
Your product runs on more than Sequence
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services