Sequence incident

Some users unable to sign in

Minor Resolved View vendor source →

Sequence experienced a minor incident on September 14, 2026 affecting Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 04:41 PM UTC
Resolved
Sep 14, 2026, 04:41 PM UTC
Duration
Detected by Pingoru
Sep 14, 2026, 04:41 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Sep 14, 2026, 04:04 PM UTC

    Status: Investigating Some users have reported they're unable to sign in to the Sequence Dashboard. We are investigating and will provide an update when one is available. Affected components Dashboard (Partial outage)

  2. monitoring Sep 14, 2026, 04:15 PM UTC

    Status: Monitoring We've identified the cause and a rollback appears to have been successful. We're continuing to monitor. Affected components Dashboard (Operational)

  3. resolved Sep 14, 2026, 04:41 PM UTC

    Status: Resolved We rolled the change back and sign in is now working normally for all users. We've confirmed the fix and are no longer seeing any impact. Apologies for the disruption. Affected components Dashboard (Operational)