Is Sequence down?
Last checked 5m agoNo incidents right now.
Sequence is operational right now. Last checked 5m ago; the most recent incident resolved 2d ago.
Real-time Sequence status, recent outages, and incident history: pulled directly from Sequence's official status page at status.sequencehq.com every 5 minutes. Pingoru tracks 8 Sequence services and has captured 6 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Sequence reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Third party integrations
Timeline · 3 updates
- identified · Oct 28, 2026, 09:42 AM UTC
Status: Identified Xero is experiencing errors, which means Sequence cannot fetch integration related data nor sync documents at this time. We'll monitor Xero's incident here: https://status.xero.com/incidents/df6t9zgr1szs and update when we know more. Affected components Third party integrations (Partial outage)
- monitoring · Oct 28, 2026, 10:08 AM UTC
Status: Monitoring Xero have implemented a fix on their side and we are seeing recovery on the Sequence side. We'll continue to monitor before confirming the issue is resolved. Affected components Third party integrations (Partial outage)
- resolved · Oct 28, 2026, 10:36 AM UTC
Status: Resolved Xero have closed off their related incident and we are satisfied with the recovery we've seen on our side. Affected components Third party integrations (Operational)
Latest: Status: Resolved Xero have closed off their related incident and we are satisfied with the recovery we've seen on our side. Affected components Third party integrations (Operationa…
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- Customer portalCPQ
Timeline · 2 updates
- investigating · Oct 21, 2026, 02:59 PM UTC
Status: Investigating We're currently experiencing interruptions with quote signing due to an ongoing Dropbox outage. Our team is monitoring the situation and will provide an update once the service is restored. We apologize for the inconvenience. Affected components Customer portal (Partial outage) CPQ (Partial outage)
- resolved · Oct 21, 2026, 04:18 PM UTC
Status: Resolved Dropbox has completed the emergency maintenance of its system and is now online. Affected components Customer portal (Operational) CPQ (Operational)
Latest: Status: Resolved Dropbox has completed the emergency maintenance of its system and is now online. Affected components Customer portal (Operational) CPQ (Operational)
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- APIBillingUsageCustomer portalThird party integrationsDashboardCPQ
Timeline · 5 updates
- investigating · Oct 20, 2026, 06:31 AM UTC
Status: Investigating We're investigating impaired availability on our production environment Affected components Third party integrations (Partial outage) Dashboard (Partial outage) API (Partial outage) Customer portal (Partial outage) CPQ (Partial outage) Billing (Partial outage) Usage (Partial outage)
- identified · Oct 20, 2026, 06:42 AM UTC
Status: Identified We've identified a networking failure within our cloud provider's Europe locations Affected components Third party integrations (Full outage) Dashboard (Full outage) API (Full outage) Customer portal (Full outage) CPQ (Full outage) Billing (Full outage) Usage (Full outage)
- identified · Oct 20, 2026, 07:44 AM UTC
Status: Identified Our engineers are continuing to investigate a networking incident affecting our cloud provider’s European regions, which is disrupting access to Sequence. Affected components Customer portal (Full outage) CPQ (Full outage) Billing (Full outage) Usage (Full outage) Third party integrations (Full outage) Dashboard (Full outage) API (Full outage)
- monitoring · Oct 20, 2026, 07:59 AM UTC
Status: Monitoring Service has been restored in our sandbox and production environments following a workaround applied by our engineers. We are monitoring recovery while our cloud provider’s incident remains ongoing. Affected components Dashboard (Operational) API (Operational) Customer portal (Operational) CPQ (Operational) Billing (Operational) Usage (Operational) Third party integrations (Operational)
- resolved · Oct 20, 2026, 06:11 PM UTC
Status: Resolved Service has remained stable since our earlier workaround restored access to Sequence. Our cloud provider has now resolved the underlying networking incident, and all systems are operating normally. Affected components Customer portal (Operational) CPQ (Operational) Billing (Operational) Usage (Operational) Third party integrations (Operational) Dashboard (Operational) API (Operational)
Latest: Status: Resolved Service has remained stable since our earlier workaround restored access to Sequence. Our cloud provider has now resolved the underlying networking incident, and a…
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- Third party integrations
Timeline · 2 updates
- identified · Sep 16, 2026, 10:01 AM UTC
Status: Identified Salesforce is currently experiencing an outage, which is causing errors when syncing data between Sequence and Salesforce. All other parts of Sequence, including billing, invoicing and the dashboard, are unaffected. We're monitoring Salesforce's status and syncs will resume automatically once their service is restored. Affected components Third party integrations (Partial outage)
- resolved · Sep 16, 2026, 08:05 PM UTC
Status: Resolved Salesforce is now reporting most services are back to normal however some still have degraded performance, Sequence sync is no longer showing any issues. Affected components Third party integrations (Operational)
Latest: Status: Resolved Salesforce is now reporting most services are back to normal however some still have degraded performance, Sequence sync is no longer showing any issues. Affected …
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- Dashboard
Timeline · 3 updates
- investigating · Sep 14, 2026, 04:04 PM UTC
Status: Investigating Some users have reported they're unable to sign in to the Sequence Dashboard. We are investigating and will provide an update when one is available. Affected components Dashboard (Partial outage)
- monitoring · Sep 14, 2026, 04:15 PM UTC
Status: Monitoring We've identified the cause and a rollback appears to have been successful. We're continuing to monitor. Affected components Dashboard (Operational)
- resolved · Sep 14, 2026, 04:41 PM UTC
Status: Resolved We rolled the change back and sign in is now working normally for all users. We've confirmed the fix and are no longer seeing any impact. Apologies for the disruption. Affected components Dashboard (Operational)
Latest: Status: Resolved We rolled the change back and sign in is now working normally for all users. We've confirmed the fix and are no longer seeing any impact. Apologies for the disrupt…
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Incident record
Since April 2026 · incident.io · 8 components checked every 5 minutesThe longest incident in the last year, Impaired availability on sandbox and production on October 20, 2026, ran for 12 hours. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- CPQ5
- Third party integrations5
- Customer portal4
- Dashboard3
- API2
Latest incidents
- Issues with Xero
Status: Identified Xero is experiencing errors, which means Sequence cannot fetch integration related data nor sync documents at this time. We'll monitor…
- Quote signature outage
Status: Investigating We're currently experiencing interruptions with quote signing due to an ongoing Dropbox outage. Our team is monitoring the situation and…
- Impaired availability on sandbox and production
Status: Investigating We're investigating impaired availability on our production environment Affected components Third party integrations (Partial outage)…
- Issues with Xero ResolvedStarted Oct 28, 2026, 09:42 AM UTC · Resolved Oct 28, 2026, 10:36 AM UTC · 53m
- Quote signature outage ResolvedStarted Oct 21, 2026, 02:59 PM UTC · Resolved Oct 21, 2026, 04:18 PM UTC · 1h 18m
- Started Oct 20, 2026, 06:31 AM UTC · Resolved Oct 20, 2026, 06:11 PM UTC · 11h 40m
- Salesforce outage ResolvedStarted Sep 16, 2026, 10:01 AM UTC · Resolved Sep 16, 2026, 08:05 PM UTC · 10h 4m
- Some users unable to sign in ResolvedStarted Sep 14, 2026, 04:04 PM UTC · Resolved Sep 14, 2026, 04:41 PM UTC · 37m