Sequence incident

Salesforce outage

Resolved after 10 hours 4 minutes, affecting Sequence (Third party integrations), on September 16, 2026.

resolved Sep 16, 2026, 08:05 PM UTC

Salesforce is now reporting most services are back to normal however some still have degraded performance, Sequence sync is no longer showing any issues.

Started
Sep 16, 2026, 10:01 AM UTC
Resolved
Sep 16, 2026, 08:05 PM UTC
Duration
10h 4m
Detected by Pingoru
Sep 16, 2026, 10:01 AM UTC

Affected components

Sequence (Third party integrations)

Update timeline

  1. identified Sep 16, 2026, 10:01 AM UTC

    Salesforce is currently experiencing an outage, which is causing errors when syncing data between Sequence and Salesforce. All other parts of Sequence, including billing, invoicing and the dashboard, are unaffected. We're monitoring Salesforce's status and syncs will resume automatically once their service is restored.

  2. resolved Sep 16, 2026, 08:05 PM UTC

    Salesforce is now reporting most services are back to normal however some still have degraded performance, Sequence sync is no longer showing any issues.

  3. resolved Sep 16, 2026, 08:05 PM UTC

    Salesforce is now reporting most services are back to normal however some still have degraded performance, Sequence sync is no longer showing any issues.

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