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SafeSend is up

No incidents right now.

SafeSend is operational right now. Last checked just now; the most recent incident resolved 43d ago.

Real-time SafeSend status, recent outages, and incident history: pulled directly from SafeSend's official status page at safesend.statuspage.io every 5 minutes. Pingoru tracks 8 SafeSend services and has captured 1 incident in the last 90 days (99.72% uptime). Get email, Slack, Discord, or webhook alerts the moment SafeSend reports a new incident, free for 3 monitors, no credit card.

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SafeSend uptime 99.72% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 23m
    Started Sep 15, 2026, 02:30 PM UTC · Resolved Sep 15, 2026, 08:54 PM UTC
    Returns
    Timeline · 5 updates
    • investigating · Sep 15, 2026, 02:30 PM UTC

      We are aware of a service interruption affecting the SafeSend Returns client experience, are investigating the cause, and will provide updates as we learn more.  Impact: Reduced functionality Thank you for your patience.

    • investigating · Sep 15, 2026, 02:30 PM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 15, 2026, 03:31 PM UTC

      Investigating - We are aware of a service interruption affecting the SafeSend Returns client experience. Taxpayers are currently unable to login or access SafeSend Returns. We are actively investigating the cause, and appreciate your patience on this busy tax deadline day. We will share updates as we learn more.

    • monitoring · Sep 15, 2026, 04:02 PM UTC

      We are aware of a brief disruption affecting the SafeSend Returns client experience. The issue has been resolved, and the login functionality is restored. We will continue to monitor our internal metrics and customer contacts to confirm full resolution.

    • resolved · Sep 15, 2026, 08:54 PM UTC

      Our metrics and internal testing continue to indicate SafeSend Returns remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.

    Latest: Our metrics and internal testing continue to indicate SafeSend Returns remain in a healthy state. In addition, no new customer contacts have been received that are associated with …

Incident record

Since April 2026 · Statuspage by Atlassian · 8 components checked every 5 minutes
50incidents recorded
4last 12 months
1last 90 days
4 daystypical duration, 12 months

The longest incident in the last year, Service Interruption - SafeSend Tax Returns Loading/Errors for Client Experience and Client View on March 27, 2026, ran for 14 days.

Most affected components, last 12 months

  • Returns4
  • Exchange1
  • Extensions1
  • Gather1
  • Organizers1

Latest incidents

Outage history

Past 90 days · 1 incident View full outage history →