Is Exact down?

Last checked 4m ago
Current status
Exact has degraded performance

3 active incidents: Exact Online Developer - Not able to access developer licen…, Exact Online Jaarrekening – Error message when submitting a… · +1 more

  • Official status page: status.exact.com
  • Checked every 5 minutes
  • 30 components tracked

Exact is reporting degraded performance right now (last checked 4m ago). Services are up but slower or partially failing.

Real-time Exact status, recent outages, and incident history: pulled directly from Exact's official status page at status.exact.com every 5 minutes. Pingoru tracks 30 Exact services and has captured 158 incidents in the last 90 days (95.20% uptime). Get email, Slack, Discord, or webhook alerts the moment Exact reports a new incident, free for 3 monitors, no credit card.

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Exact uptime 95.20% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 1d 6h
    Started Oct 28, 2026, 02:44 PM UTC
    Exact API
    Timeline · 1 update
    • identified · Oct 28, 2026, 02:44 PM UTC

      You may experience that you do not have access to your developers license or that you can not register apps in the Exact Online App Store. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.

    Latest: You may experience that you do not have access to your developers license or that you can not register apps in the Exact Online App Store. We have identified the issue and we are w…

  2. Ongoing ● 2d 9h
    Started Oct 27, 2026, 11:18 AM UTC
    Exact Online Jaarrekening
    Timeline · 1 update
    • identified · Oct 27, 2026, 11:18 AM UTC

      You may receive the error message “De KvK heeft deze aangifte afgekeurd. We hebben onderstaande melding ontvangen: Onbekende fout” when submitting an annual report to the Chamber of Commerce. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.

    Latest: You may receive the error message “De KvK heeft deze aangifte afgekeurd. We hebben onderstaande melding ontvangen: Onbekende fout” when submitting an annual report to the Chamber o…

  3. Ongoing ● 10d 12h
    Started Oct 19, 2026, 08:22 AM UTC
    Bank links / PSD2
    Timeline · 3 updates
    • investigating · Oct 19, 2026, 08:22 AM UTC

      You may experience that no bank statements have been imported via the Exact PSD2 bank link for ING since October 15th. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • identified · Oct 20, 2026, 09:38 AM UTC

      The issue has been identified and we are working on a fix. In the meantime renewing the bank link consent will solve the issue. After renewing the bank link consent missing statements will be imported during the next planned retrieval moment. Please note that manual retrieval via the Financial Dashboard does not solve the issue immediately.

    • identified · Oct 27, 2026, 10:41 AM UTC

      We have identified that Exact Reeleezee customers can also be affected by this issue. The issue can be resolved by renewing the consent for the bank link.

    Latest: We have identified that Exact Reeleezee customers can also be affected by this issue. The issue can be resolved by renewing the consent for the bank link.

Recent outages & incidents

Past 90 days
  1. Resolved 1d 3h
    Started Oct 27, 2026, 11:26 AM UTC · Resolved Oct 28, 2026, 03:09 PM UTC
    Exact Gripp
    Timeline · 3 updates
    • investigating · Oct 27, 2026, 11:26 AM UTC

      You may experience that the Google drive integration isn't working. You could see the following error messages: "'Gripp kan de hoofdmap niet vinden. Maak een backup van je bestanden en neem contact op met support." and "De mappen worden op de achtergrond aangemaakt. Heb nog even geduld." Please refrain from resetting your old Google drive integration and activating it again. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • monitoring · Oct 28, 2026, 02:47 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 28, 2026, 03:09 PM UTC

      This issue has been resolved. Our apologies for the inconvenience.

    Latest: This issue has been resolved. Our apologies for the inconvenience.

  2. Resolved 17h 34m
    Started Oct 26, 2026, 02:02 PM UTC · Resolved Oct 27, 2026, 07:37 AM UTC
    Exact Gripp
    Timeline · 3 updates
    • investigating · Oct 26, 2026, 02:02 PM UTC

      You may experience that you can't process banktransactions in Exact Gripp. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • investigating · Oct 26, 2026, 03:45 PM UTC

      A fix has been implemented and you can process banktransaction again in Exact Gripp. Our apologies for the inconvenience.

    • resolved · Oct 27, 2026, 07:37 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2h 25m
    Started Oct 26, 2026, 08:55 AM UTC · Resolved Oct 26, 2026, 11:21 AM UTC
    Exact Gripp
    Timeline · 2 updates
    • investigating · Oct 26, 2026, 08:55 AM UTC

      You may experience that you can't create exports in Exact Gripp. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Oct 26, 2026, 11:21 AM UTC

      A fix has been implemented and it is possible to create exports again in Exact Gripp. Our apologies for the inconvenience.

    Latest: A fix has been implemented and it is possible to create exports again in Exact Gripp. Our apologies for the inconvenience.

  4. Resolved 2d 20h
    Started Oct 23, 2026, 12:53 PM UTC · Resolved Oct 26, 2026, 09:24 AM UTC
    Exact Gripp
    Timeline · 2 updates
    • monitoring · Oct 23, 2026, 12:53 PM UTC

      We have successfully implemented and tested the necessary patches. Exact Gripp is available again since October 22nd 14:00 CEST. If you are still being redirected to the status page, please clear your browser cache to resolve this, or try logging in using a different browser. Our apologies for the inconvenience. ------ We hebben de benodigde patches succesvol geïmplementeerd en getest. Exact Gripp is weer beschikbaar sinds 22 oktober 14:00 CEST. Mocht je nog steeds worden doorgestuurd naar de statuspagina, leeg dan uw browsercache om dit op te lossen of log in via een andere browser. Onze excuses voor het ongemak.

    • resolved · Oct 26, 2026, 09:24 AM UTC

      We have successfully implemented and tested the necessary patches. Exact Gripp is available again since October 22nd 14:00 CEST. If you are still being redirected to the status page, please clear your browser cache to resolve this, or try logging in using a different browser. Our apologies for the inconvenience. ------ We hebben de benodigde patches succesvol geïmplementeerd en getest. Exact Gripp is weer beschikbaar sinds 22 oktober 14:00 CEST. Mocht je nog steeds worden doorgestuurd naar de statuspagina, leeg dan uw browsercache om dit op te lossen of log in via een andere browser. Onze excuses voor het ongemak.

    Latest: We have successfully implemented and tested the necessary patches. Exact Gripp is available again since October 22nd 14:00 CEST. If you are still being redirected to the status pag…

  5. Resolved 1h 57m
    Started Oct 22, 2026, 03:09 PM UTC · Resolved Oct 22, 2026, 05:07 PM UTC
    Exact Gripp
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 03:09 PM UTC

      You may experience that quotes, invoices and orders can't be saved in Exact Gripp. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Oct 22, 2026, 05:07 PM UTC

      This issue has been resolved. Our apologies for the inconvenience.

    Latest: This issue has been resolved. Our apologies for the inconvenience.

See the full Exact outage history

136 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Exact outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 30 components checked every 5 minutes
319incidents recorded
319last 12 months
141last 90 days
6 daystypical duration, 12 months

The longest incident in the last year, Exact Online Payroll – Employment conditions groups linked to APG not updated for 2026 yet (NL) on February 16, 2026, ran for 119 days. 52 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Exact Online65
  • Exact Online Premium55
  • Exact Online Fiscaal54
  • Exact Online Jaarrekening26
  • Exact Globe+24

Latest incidents

Outage history

Past 90 days · 141 incidents View full outage history →