Is Exact down?

Last checked just now
Current status
Exact has degraded performance

11 active incidents: Exact Online Fiscaal – Incorrect calculation for the 2025 a…, Exact Online Fiscaal - No labour tax credit (arbeidskorting… · +9 more

Official status page: https://status.exact.com · Polled every 5 minutes · 30 components tracked

Exact is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Exact status, recent outages, and incident history — pulled directly from Exact's official status page at https://status.exact.com every 5 minutes. Pingoru tracks 30 Exact services and has captured 121 incidents in the last 90 days (95.93% uptime). Get email, Slack, Discord, or webhook alerts the moment Exact reports a new incident — free for 5 monitors, no credit card.

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Exact uptime 95.93% uptime · past 90 days
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Active incidents 11

  1. Ongoing ● 1d 5h
    Started Jun 12, 2026, 01:08 PM UTC
    Exact Online Fiscaal
    Timeline · 1 update
    • investigating · Jun 12, 2026, 01:08 PM UTC

      You may experience that the deductible amount for the 2025 annual allowance is not calculated correctly in a 2025 income tax return under expenses for income provision. This is only the case in combination with factor A. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    Latest: You may experience that the deductible amount for the 2025 annual allowance is not calculated correctly in a 2025 income tax return under expenses for income provision. This is onl…

  2. Ongoing ● 2d 4h
    Started Jun 11, 2026, 02:02 PM UTC
    Exact Online Fiscaal
    Timeline · 1 update
    • identified · Jun 11, 2026, 02:02 PM UTC

      You may experience that the labour tax credit (arbeidskorting) is not calculated in a 2025 income tax return M/W form, while the labour tax credit should be applied. This only applies to the M/W form and the labour tax credit is correctly applied in the M form. We have identified the issue and a fix is being implemented. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    Latest: You may experience that the labour tax credit (arbeidskorting) is not calculated in a 2025 income tax return M/W form, while the labour tax credit should be applied. This only appl…

  3. Ongoing ● 3d 3h
    Started Jun 10, 2026, 03:11 PM UTC
    Exact Online Fiscaal
    Timeline · 2 updates
    • investigating · Jun 10, 2026, 03:11 PM UTC

      You may experience that foreign income is included twice in the calculation for the labour tax credit in a 2025 income tax return C form. In the specification for the labour tax credit on the overview page you will see that the foreign income is included twice in the calculation of employment income. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • identified · Jun 11, 2026, 02:01 PM UTC

      The issue has been identified and a fix is being implemented.

    Latest: The issue has been identified and a fix is being implemented.

  4. Ongoing ● 3d 10h
    Started Jun 10, 2026, 08:30 AM UTC
    Exact OnlineExact Online Premium
    Timeline · 2 updates
    • investigating · Jun 10, 2026, 08:30 AM UTC

      You may receive an error message stating 'Invalid: Execution date' when paying purchase invoices via the Exact Online app. We are investigating this issue and we will update this page as soon as more information becomes available. In the meantime, you can process the payments via the web version of Exact Online. Our apologies for the inconvenience.

    • identified · Jun 10, 2026, 09:53 AM UTC

      The issue has been identified and a fix is being implemented.

    Latest: The issue has been identified and a fix is being implemented.

  5. Ongoing ● 5d 11h
    Started Jun 08, 2026, 07:55 AM UTC
    Exact Online Bouw
    Timeline · 1 update
    • investigating · Jun 08, 2026, 07:55 AM UTC

      You may receive an error which states that you are unable to upgrade or downgrade your license after upgrading or downgrading the mobile or full users in your contract. We are investigating this issue. Our apologies for the inconvenience.

    Latest: You may receive an error which states that you are unable to upgrade or downgrade your license after upgrading or downgrading the mobile or full users in your contract. We are inve…

+6 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days
  1. Resolved 2h 20m
    Started Jun 12, 2026, 11:47 AM UTC · Resolved Jun 12, 2026, 02:08 PM UTC
    Exact Online Bouw
    Timeline · 2 updates
    • investigating · Jun 12, 2026, 11:47 AM UTC

      You may experience an issue in which no data is synchronized between Exact Online Bouw and connected applications. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Jun 12, 2026, 02:08 PM UTC

      This issue has been resolved. Changes made and invoices entered during this period will be automatically synchronized again. Our apologies for the inconvenience.

    Latest: This issue has been resolved. Changes made and invoices entered during this period will be automatically synchronized again. Our apologies for the inconvenience.

  2. Resolved 29m
    Started Jun 12, 2026, 08:52 AM UTC · Resolved Jun 12, 2026, 09:22 AM UTC
    Exact Boekhoud Gemak
    Timeline · 2 updates
    • investigating · Jun 12, 2026, 08:52 AM UTC

      It is not possible to request a password for your portal user (u4bsw.nl-user) in Boekhoud Gemak. We are investigating this issue and will inform you as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Jun 12, 2026, 09:22 AM UTC

      The issue has been solved. Requesting password resets is now possible again. Our apologies for the inconvenience.

    Latest: The issue has been solved. Requesting password resets is now possible again. Our apologies for the inconvenience.

  3. Resolved 3h 33m
    Started Jun 11, 2026, 09:15 AM UTC · Resolved Jun 11, 2026, 12:48 PM UTC
    Exact Online
    Timeline · 2 updates
    • investigating · Jun 11, 2026, 09:15 AM UTC

      You may receive an error message stating 'A problem has occurred For more information please contact Customer Support' when trying to download documents via the search transaction screen. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Jun 11, 2026, 12:48 PM UTC

      This issue has been resolved. You will be able to download your documents again via the search transactions page. Our apologies for the inconvenience.

    Latest: This issue has been resolved. You will be able to download your documents again via the search transactions page. Our apologies for the inconvenience.

  4. Resolved 2h 13m
    Started Jun 10, 2026, 03:53 PM UTC · Resolved Jun 10, 2026, 06:06 PM UTC
    Exact Online
    Timeline · 2 updates
    • investigating · Jun 10, 2026, 03:53 PM UTC

      You may encounter a white screen or see a frozen loading screen when attempting to login to Exact Online Belgium or when you try to switch users. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Jun 10, 2026, 06:06 PM UTC

      This issue has been resolved. Our apologies for the inconvenience.

    Latest: This issue has been resolved. Our apologies for the inconvenience.

  5. Resolved 5h 15m
    Started Jun 09, 2026, 02:10 PM UTC · Resolved Jun 09, 2026, 07:25 PM UTC
    Exact Winbooks
    Timeline · 2 updates
    • investigating · Jun 09, 2026, 02:10 PM UTC

      You may receive a blank page when trying to reach Winbooks Connect. We are investigating this issue. We will update this page as soon as more information is available. Our apologies for the inconvenience.

    • resolved · Jun 09, 2026, 07:25 PM UTC

      This issue has been resolved. Our apologies for the inconvenience.

    Latest: This issue has been resolved. Our apologies for the inconvenience.

See the full Exact outage history

111 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Exact outage history →

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Outage history

Past 90 days · 115 incidents View full outage history →