SentinelOne experienced a minor incident on August 5, 2025 affecting Canada (NA3), lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Canada (NA3)
Update timeline
- investigating Aug 05, 2025, 05:54 PM UTC
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
- resolved Aug 05, 2025, 06:30 PM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.