SentinelOne experienced a major incident on January 29, 2026 affecting USA (NA1), lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 29, 2026, 06:08 PM UTC
The underlying issue has been identified and a fix has been implemented. We will continue to observe for any further issues and will keep you updated on progress. We appreciate your patience as we resolve the incident.
- monitoring Jan 29, 2026, 07:56 PM UTC
A fix has been applied and we are closely monitoring system performance to ensure stability. You may experience intermittent connectivity issues while the situation continues to improve. We will observe for any further issues and will keep you updated on progress.
- resolved Jan 29, 2026, 09:15 PM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.