SentinelOne experienced a notice incident on April 6, 2026 affecting Germany (EU1), lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 06, 2026, 05:20 PM UTC
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
- investigating Apr 06, 2026, 06:40 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 06, 2026, 07:56 PM UTC
Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.
- resolved Apr 06, 2026, 09:19 PM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.