SentinelOne incident

[NA1] Degraded Performance on SOC

Minor Resolved View vendor source →

SentinelOne experienced a minor incident on December 12, 2025 affecting USA (NA1), lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 06:03 PM UTC
Resolved
Dec 12, 2025, 07:19 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 12, 2025, 06:03 PM UTC

Affected components

USA (NA1)

Update timeline

  1. investigating Dec 12, 2025, 06:03 PM UTC

    Some customers may be experiencing slower than normal performance when accessing OpsCenter within the management console. We are investigating the cause of this degradation and working to restore full performance as quickly as possible. Thank you for your patience.

  2. resolved Dec 12, 2025, 07:19 PM UTC

    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.