SentinelOne experienced a minor incident on December 15, 2025 affecting Germany (EU1), lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Germany (EU1)
Update timeline
- investigating Dec 15, 2025, 10:38 PM UTC
We are aware of issues affecting customers ability to log into consoles in the EU1 region and are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
- resolved Dec 15, 2025, 11:21 PM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.