SentinelOne experienced a notice incident on February 3, 2026 affecting Germany (EU1) and Germany (EU1), lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 03, 2026, 05:41 PM UTC
We are aware of dashboard accessibility issues impacting visibility around AI SIEM and Event Search. We are actively investigating the root cause and working to restore normal operations.
- identified Feb 03, 2026, 06:20 PM UTC
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- monitoring Feb 03, 2026, 07:13 PM UTC
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- monitoring Feb 03, 2026, 08:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 03, 2026, 08:53 PM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.