SentinelOne incident

[NA1] Dataset Service Interruption with data ingestion and search functionality

Major Resolved View vendor source →

SentinelOne experienced a major incident on September 9, 2025, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 05:27 PM UTC
Resolved
Sep 09, 2025, 08:23 PM UTC
Duration
2h 56m
Detected by Pingoru
Sep 09, 2025, 05:27 PM UTC

Update timeline

  1. investigating Sep 09, 2025, 05:27 PM UTC

    We are currently investigating an issue affecting both search and ingestion functionality on app.scalyr.com

  2. investigating Sep 09, 2025, 05:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 09, 2025, 05:57 PM UTC

    The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.

  4. resolved Sep 09, 2025, 08:23 PM UTC

    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.