SentinelOne experienced a major incident on October 8, 2025 affecting Germany (EU1) and Germany (EU1), lasting 4h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2025, 10:24 AM UTC
We are aware of in issue in the EU1 region that is impacting Endpoint Data Ingestion. Customers may see delays in the availability of Endpoint data in Ops Center. Engineering is currently investigating a fix.
- identified Oct 08, 2025, 12:10 PM UTC
Our engineering teams have identified a fix and are actively working to implement it. We will provide updates as we make progress, and appreciate your continued patience as we resolve the incident.
- resolved Oct 08, 2025, 03:15 PM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.