Sendcloud incident

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on May 13, 2026 affecting IT, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 07:10 AM UTC
Resolved
May 13, 2026, 07:10 AM UTC
Duration
—
Detected by Pingoru
May 13, 2026, 07:10 AM UTC

Affected components

IT

Update timeline

  1. investigating May 11, 2026, 08:17 AM UTC

    Status: Investigating Problemi nella creazione della richiesta di ritiro per la spedizione con Poste Italiane. Il corriere è stato contattato. Issues with creating Pickup request for Post Italiane Delivery. The carrier has been contacted. Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

  2. investigating May 11, 2026, 02:08 PM UTC

    Status: Investigating Aggiornamento - Il problema relativo alla creazione delle richieste di ritiro Poste Italiane Delivery è ancora in corso. Restiamo in stretto contatto con il corriere per monitorare la situazione. Forniremo un nuovo aggiornamento non appena avremo maggiori dettagli. Update - The issue affecting Poste Italiane Delivery pickup requests is still ongoing. We remain in close contact with the carrier to monitor the situation as it evolves. We will share another update as soon as we have more details. Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

  3. resolved May 13, 2026, 07:10 AM UTC

    Status: Resolved Il problema è stato risolto The incident has been resolved Affected components IT (Operational) Poste Italiane Delivery (Operational)