Sendcloud incident

DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on May 11, 2026 affecting DE, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 08:32 AM UTC
Resolved
May 11, 2026, 08:32 AM UTC
Duration
—
Detected by Pingoru
May 11, 2026, 08:32 AM UTC

Affected components

DE

Update timeline

  1. investigating May 06, 2026, 10:12 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing DHL_de kleinpaket labels. Wir untersuchen derzeit ein Problem, das verhindert, dass Nutzer Label für DHL_de kleinpaket anmelden können. Affected components DE (Degraded performance) DHL Germany (Partial outage)

  2. monitoring May 07, 2026, 09:54 AM UTC

    Status: Monitoring A fix has been implemented for the issue preventing users from announcing DHL_de kleinpaket labels. We are currently monitoring the situation to see if the problem has been resolved. Es wurde eine Korrektur für das Problem implementiert, das Nutzer daran hinderte, DHL_de-Kleinspäcket-Etiketten anzumelden. Wir beobachten derzeit die Situation, um festzustellen, ob das Problem behoben wurde. Affected components DE (Degraded performance) DHL Germany (Partial outage)

  3. resolved May 11, 2026, 08:32 AM UTC

    Status: Resolved The incident has been resolved. Die Störung wurde behoben. Affected components DHL Germany (Operational) DE (Operational)