Sendcloud incident

DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels

Major Ongoing View vendor source →

Sendcloud is currently experiencing a major incident affecting DE, which began 7h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 09:54 AM UTC
Resolved
Ongoing
Duration
● 6h 42m
Detected by Pingoru
May 07, 2026, 09:54 AM UTC

Affected components

DE

Update timeline

  1. investigating May 06, 2026, 10:12 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing DHL_de kleinpaket labels. Wir untersuchen derzeit ein Problem, das verhindert, dass Nutzer Label für DHL_de kleinpaket anmelden können. Affected components DE (Degraded performance) DHL Germany (Partial outage)

  2. monitoring May 07, 2026, 09:54 AM UTC

    Status: Monitoring A fix has been implemented for the issue preventing users from announcing DHL_de kleinpaket labels. We are currently monitoring the situation to see if the problem has been resolved. Es wurde eine Korrektur für das Problem implementiert, das Nutzer daran hinderte, DHL_de-Kleinspäcket-Etiketten anzumelden. Wir beobachten derzeit die Situation, um festzustellen, ob das Problem behoben wurde. Affected components DE (Degraded performance) DHL Germany (Partial outage)

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