Sendcloud incident
Third-party issue: FedEx - Problems scheduling pick ups
Affected components
Update timeline
- investigating Apr 22, 2026, 09:37 AM UTC
Status: Investigating We are currently investigating an issue preventing users from scheduling pick ups through the Sendcloud panel. Affected components FedEx (Degraded performance) GLOBAL (Degraded performance)
- investigating Apr 22, 2026, 05:54 PM UTC
Status: Investigating We're currently awaiting further information from FedEx. We'll follow up as soon as we have an update. Affected components GLOBAL (Degraded performance) FedEx (Degraded performance)
- monitoring Apr 23, 2026, 01:55 PM UTC
Status: Monitoring A fix has been implemented, and we are monitoring the results. Affected components FedEx (Degraded performance) GLOBAL (Degraded performance)
- resolved Apr 23, 2026, 03:18 PM UTC
Status: Resolved This issue has now been resolved. Affected components FedEx (Operational) GLOBAL (Operational)
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