SELECT incident

Syncs failing due to Snowflake issue

Minor Resolved View vendor source →

SELECT experienced a minor incident on April 13, 2026 affecting Metadata Sync & Alerts, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 02:57 PM UTC
Resolved
Apr 13, 2026, 02:57 PM UTC
Duration
Detected by Pingoru
Apr 13, 2026, 02:57 PM UTC

Affected components

Metadata Sync & Alerts

Update timeline

  1. investigating Apr 12, 2026, 05:35 AM UTC

    Status: Investigating Multiple Snowflake account usage views are unable to be queried right now due to an error "Schema 'SNOWHOUSE_LOCAL.DS_USAGE.BILLING' does not exist or not authorized.". This is an internal Snowflake issue, we are monitoring the situation. Syncs will be delayed until the underlying issue is resolved by Snowflake. Affected components Metadata Sync & Alerts (Degraded performance)

  2. resolved Apr 13, 2026, 02:57 PM UTC

    Status: Resolved Snowflake have resolved the underlying problem and syncs succeeded overnight. Affected components Metadata Sync & Alerts (Operational)