SELECT incident

Syncs failing due to Snowflake issue

Resolved after 1 day 9 hours, affecting Metadata Sync & Alerts, on April 12, 2026.

investigating Apr 12, 2026, 05:35 AM UTC

Multiple Snowflake account usage views are unable to be queried right now due to an error "Schema 'SNOWHOUSE_LOCAL.DS_USAGE.BILLING' does not exist or not authorized.". This is an internal Snowflake issue, we are monitoring the situation. Syncs will be delayed until the underlying issue is resolved by Snowflake.

Started
Apr 12, 2026, 05:35 AM UTC
Resolved
Apr 13, 2026, 02:57 PM UTC
Duration
1d 9h
Detected by Pingoru
Apr 12, 2026, 05:35 AM UTC

Affected components

Metadata Sync & Alerts

Update timeline

  1. investigating Apr 12, 2026, 05:35 AM UTC

    Multiple Snowflake account usage views are unable to be queried right now due to an error "Schema 'SNOWHOUSE_LOCAL.DS_USAGE.BILLING' does not exist or not authorized.". This is an internal Snowflake issue, we are monitoring the situation. Syncs will be delayed until the underlying issue is resolved by Snowflake.

  2. resolved Apr 13, 2026, 02:57 PM UTC

    Snowflake have resolved the underlying problem and syncs succeeded overnight.

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