SELECT Outage History

There were 4 SELECT outages since February 17, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor May 1, 2026

SELECT customers are unable to access SELECT due to an intermittent Cloudflare error

Affected: WebsiteDocsApp

Timeline · 2 updates

investigating May 01, 2026, 12:45 PM UTC

Status: Investigating The SELECT team has identified an issue with Cloudflare preventing customers from being able to access our website. Affected components Docs (Full outage) App (Full outage) Website (Full outage)
resolved May 01, 2026, 12:55 PM UTC

Status: Resolved DNS configuration has been repaired. Our sincere apologies for this unexpected downtime. Affected components App (Operational) Website (Operational) Docs (Operational)

Minor April 13, 2026

Affected: Metadata Sync & Alerts

Timeline · 2 updates

investigating Apr 12, 2026, 05:35 AM UTC

Status: Investigating Multiple Snowflake account usage views are unable to be queried right now due to an error "Schema 'SNOWHOUSE_LOCAL.DS_USAGE.BILLING' does not exist or not authorized.". This is an internal Snowflake issue, we are monitoring the situation. Syncs will be delayed until the underlying issue is resolved by Snowflake. Affected components Metadata Sync & Alerts (Degraded performance)
resolved Apr 13, 2026, 02:57 PM UTC

Status: Resolved Snowflake have resolved the underlying problem and syncs succeeded overnight. Affected components Metadata Sync & Alerts (Operational)

Minor March 27, 2026

Affected: App

Timeline · 3 updates

investigating Mar 27, 2026, 09:20 PM UTC

Status: Investigating Filters throughout the app are incorrectly rendering values as 'Not Set'. The team are actively working on resolving this issue, and the estimated time to fix is half an hour. Affected components App (Degraded performance)
identified Mar 27, 2026, 09:44 PM UTC

Status: Identified We have identified the issue causing the filters to show "Not Set". We are in the process of rolling out a fix, which should be deployed within 30 minutes. Affected components App (Degraded performance)
resolved Mar 27, 2026, 09:48 PM UTC

Status: Resolved Issue has been resolved. We apologies for the inconvenience caused. Affected components App (Operational)

Minor February 18, 2026

Affected: App

Timeline · 3 updates

investigating Feb 17, 2026, 02:52 PM UTC

Status: Investigating We're aware that for many customers, spend data for the 16th Feb (yesterday) is incomplete while historic data remains accurate. We are investigating what has caused this. Affected components App (Degraded performance)
identified Feb 17, 2026, 03:35 PM UTC

Status: Identified We're aware of an issue affecting spend synced in the last 24 hours, where the most recent data is not showing in the app. Historic data is unaffected. We have identified the root cause, and are in the process of rolling out a fix to all affected accounts. Affected components App (Degraded performance)
resolved Feb 18, 2026, 09:01 AM UTC

Status: Resolved Account level data from the 16th was delayed for many accounts on the 17th. All accounts are now working normally and data for the 17th has synced to customers in line with normal expectations. Affected components App (Operational)

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