SELECT incident

Update: delayed data refreshes are being re-processed for affected accounts

SELECT is currently experiencing a major incident affecting Metadata Sync & Alerts, which began 3h ago. The vendor's full update timeline is below.

Started
Oct 08, 2026, 10:07 AM UTC
Resolved
Ongoing
Duration
● 2h 53m
Detected by Pingoru
Oct 08, 2026, 10:07 AM UTC

Affected components

Metadata Sync & Alerts

Update timeline

  1. investigating Oct 08, 2026, 10:07 AM UTC

    Status: Investigating Some customers' nightly data refresh on October 8 was delayed or did not complete. Dashboards may show data from the previous day. Refreshes are processing again and we are re-running those that failed. We're investigating the cause and will post updates here. Affected components Metadata Sync & Alerts (Partial outage)

  2. identified Oct 08, 2026, 10:42 AM UTC

    Status: Identified Data refreshes that were delayed or didn't complete on October 8 are now being re-processed. Most affected accounts should see up-to-date dashboards within the next few hours. We're continuing to monitor, and will post another update once re-processing is complete. Affected components Metadata Sync & Alerts (Partial outage)