SELECT incident

Some customers seeing delayed data syncs into SELECT

Resolved after 2 hours 16 minutes, affecting Metadata Sync & Alerts, on September 11, 2026.

monitoring Sep 11, 2026, 04:35 PM UTC

We have deployed a fix and we are running our pipelines.

Started
Sep 11, 2026, 02:45 PM UTC
Resolved
Sep 11, 2026, 05:02 PM UTC
Duration
2h 16m
Detected by Pingoru
Sep 11, 2026, 02:45 PM UTC

Affected components

Metadata Sync & Alerts

Update timeline

  1. investigating Sep 11, 2026, 02:45 PM UTC

    Some customers' data has not yet synced to SELECT for the overnight runs. We are investigating.

  2. identified Sep 11, 2026, 03:23 PM UTC

    We are reworking our data pipeline due to a Snowflake behaviour change resulting in ineffective query execution and delayed data.

  3. monitoring Sep 11, 2026, 04:35 PM UTC

    We have deployed a fix and we are running our pipelines.

  4. resolved Sep 11, 2026, 05:02 PM UTC

    Affected data has been refreshed.

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