Segment incident

Inaccurate Delivery Counts for some ReverseETL Sync Reports

Minor Resolved View vendor source →

Segment experienced a minor incident on January 26, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 07:00 PM UTC
Resolved
Jan 26, 2026, 07:00 PM UTC
Duration
—
Detected by Pingoru
Jan 26, 2026, 07:00 PM UTC

Update timeline

  1. resolved Jan 26, 2026, 07:00 PM UTC

    Jan 26, 11:00 PST Resolved - We identified an issue where some destinations, for a subset of customers, in ReverseETL were not accurately reporting their delivery counts. We're currently backfilling the observability data, and all new runs for the affected ReverseETL should now display the correct counts.