Segment incident
We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.
Segment experienced a minor incident on January 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 09, 2026, 09:18 PM UTC
Jan 9, 13:18 PST Resolved - The issue has been resolved. Jan 9, 13:02 PST Monitoring - The partner has fixed the issue. We are actively monitoring to see if the issue is completely resolved. Jan 9, 12:39 PST Investigating - We are currently investigating the issue.