Segment incident

Delays in event delivery in EU

Minor Resolved View vendor source →

Segment experienced a minor incident on October 14, 2025 affecting Engage (EU), lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 08:46 PM UTC
Resolved
Oct 14, 2025, 10:18 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 14, 2025, 08:46 PM UTC

Affected components

Engage (EU)

Update timeline

  1. investigating Oct 14, 2025, 08:46 PM UTC

    We are currently seeing delays in event delivery in the EU, our engineering teams have identified and are working to implement a path to resolution.

  2. monitoring Oct 14, 2025, 09:38 PM UTC

    We have implemented a fix for the event delivery lag, and are monitoring as the delays decrease, and we move towards real-time.

  3. resolved Oct 14, 2025, 10:18 PM UTC

    Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.