Segment incident

elevated delivery latency in eu-west-1

Minor Resolved View vendor source →

Segment experienced a minor incident on October 9, 2025 affecting Streaming Destinations (EU), lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 05:09 PM UTC
Resolved
Oct 09, 2025, 06:21 PM UTC
Duration
1h 12m
Detected by Pingoru
Oct 09, 2025, 05:09 PM UTC

Affected components

Streaming Destinations (EU)

Update timeline

  1. investigating Oct 09, 2025, 05:09 PM UTC

    Segment p99 delivery latency is elevated above slightly above 5 minutes. We're actively investigating.

  2. monitoring Oct 09, 2025, 05:41 PM UTC

    Delays in production in the eu-west-1 region have returned to normal. We're actively monitoring.

  3. resolved Oct 09, 2025, 06:21 PM UTC

    After thorough monitoring and analysis, we have determined that this issue did not impact customers.