Segment Outage History

Segment is up right now

Pingoru has recorded 83 incidents for Segment: 71 in the last 12 months and 11 in the last 90 days.

Source: status.segment.com

83incidents recorded
71last 12 months
11last 90 days
14 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct2%
Pingoru began tracking Segment in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261316 of 720 (2%)
May 202613 of 744 (0%)
June 20262338 of 720 (47%)
July 202648 of 744 (1%)
August 2026328 of 744 (4%)
September 2026425 of 720 (3%)
October 2026210 of 543 (2%)

Incidents, newest first

Minor September 25, 2025 Journey Analytics are failing to load 2d 21h Web Interface (US), Engage (US)

Started Sep 25, 2025, 03:40 PM UTC· resolved Sep 28, 2025, 01:32 PM UTC

  1. identified Sep 25, 2025, 03:40 PM UTC

    We are aware of the issue with Journey Top level analytics and Journey Step level analytics. We are working to bring the feature back online. This does NOT affect journey processing or delivery.

  2. identified Sep 25, 2025, 04:56 PM UTC

    Journey Analytics are loading, but data will be delayed as we are recovering. There is still NO IMPACT to Journey processing.

  3. identified Sep 25, 2025, 09:02 PM UTC

    The team continues to work on recovering data, and will provide updates as we progress

  4. monitoring Sep 26, 2025, 02:24 PM UTC

    Journey Analytics have been restored to near real time processing. We are still in the process of restoring some data from within the past week so some data prior to 9/25 may be inconsistent. We will provide another update when this backfill is complete.

  5. resolved Sep 28, 2025, 01:32 PM UTC

    All data for journey analytics has been successfully restored and systems are operating normally.

Read the full incident report →

Minor September 24, 2025 Cloud Source Sync Delay 3h Cloud Sources (US), Cloud Sources (EU)

Started Sep 24, 2025, 03:48 AM UTC· resolved Sep 24, 2025, 06:48 AM UTC

  1. investigating Sep 24, 2025, 03:48 AM UTC

    We are investigating an issue causing delays in cloud sources data sync.

  2. identified Sep 24, 2025, 04:12 AM UTC

    The issue has been identified and a fix is being implemented

  3. identified Sep 24, 2025, 04:13 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 24, 2025, 04:31 AM UTC

    A fix has been implemented and we are monitoring the results

  5. resolved Sep 24, 2025, 06:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 19, 2025 Google Enhanced Conversions is experiencing elevated failures 6h 9m Streaming Destinations (US)

Started Sep 19, 2025, 03:59 AM UTC· resolved Sep 19, 2025, 10:08 AM UTC

  1. investigating Sep 19, 2025, 03:59 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 19, 2025, 06:46 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 19, 2025, 07:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 19, 2025, 10:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 19, 2025, 10:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 9, 2025 Partial Sync Failures for Profiles Sync 7h 19m

Started Sep 09, 2025, 02:23 PM UTC· resolved Sep 09, 2025, 09:42 PM UTC

  1. identified Sep 09, 2025, 02:23 PM UTC

    Between August 28, 2025, 11:21 AM PT and September 5, 2025, 5:04 AM PT, certain internal computed traits were unintentionally synced to the profile_traits_updates raw table for some specific scenarios. This resulted in partial sync failures for that table because of a breach of the warehouse column limit, which prevented data from being fully written. To mitigate the issue, we have disabled the syncing of such traits going forward and are actively evaluating next steps to remediate the data that was already synced.

  2. resolved Sep 09, 2025, 09:42 PM UTC

    We have implemented measures to prevent unintended traits from appearing in profile syncs, and syncs are now running as expected. Our teams are developing a long-term solution and will share guidance with impacted customers on how to address any previously affected data.

Read the full incident report →

Minor August 15, 2025 Delays for Reverse ETL statistics and sync status 1h 50m Reverse ETL (US)

Started Aug 15, 2025, 04:36 AM UTC· resolved Aug 15, 2025, 06:26 AM UTC

  1. identified Aug 15, 2025, 04:36 AM UTC

    Updates to Reverse ETL delivery statistics and sync status have been delayed since approximately 3pm PT on 8/14. Delivery of actual messages is unaffected.

  2. monitoring Aug 15, 2025, 04:44 AM UTC

    We are monitoring recovery and expect Reverse ETL delivery statistics to be fully caught up in approximately 6 hours.

  3. resolved Aug 15, 2025, 06:26 AM UTC

    The incident is now fully resolved.

Read the full incident report →