SAS Software incident

Issue with Scheduling

Minor Resolved View vendor source →

SAS Software experienced a minor incident on May 15, 2026 affecting Changing and Publishing Tasks and Upload of Customer Data, Imported Lists or Transient Files (Includes Uploading of Segments from Classic CI) and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 12:41 PM UTC
Resolved
May 15, 2026, 02:24 PM UTC
Duration
1h 43m
Detected by Pingoru
May 15, 2026, 12:41 PM UTC

Affected components

Changing and Publishing TasksUpload of Customer Data, Imported Lists or Transient Files (Includes Uploading of Segments from Classic CI)Delivery of EmailsExecution of Direct Marketing Tasks and Segment MapsOptimization Input Data and Scenarios (North America)Optimization Input Data and Scenarios (Europe)Optimization Input Data and Scenarios (Asia)Optimization Input Data and Scenarios (Mumbai)Optimization Input Data and Scenarios (Australia)

Update timeline

  1. investigating May 15, 2026, 12:41 PM UTC

    We are seeing an issue with scheduling tasks in the UI. Our engineers are aware and investigating.

  2. investigating May 15, 2026, 01:42 PM UTC

    Our team is working to resolve the issue as soon as possible.