Sangoma incident
Internet Service Impact - Carrier Event - ATT Fiber - CA Area
Resolved after 23 hours 17 minutes, affecting Internet Access / Circuits, on May 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 29, 2026, 09:10 AM UTC
We have detected and confirmed with our carrier that an upstream service disruption is impacting internet connectivity for some of our customers. We have confirmed with our carriers that this service impact did occur in the CA area. We remain engaged with our upstream carriers and continue to monitor the situation and will provide updates as they become available.
- identified May 29, 2026, 03:48 PM UTC
We continue to work with the local carrier of this issue. Initial tests indicate that vendor equipment is functional, point of failure is still being investigated.
- monitoring May 30, 2026, 01:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2026, 08:28 AM UTC
This incident has been resolved.
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