Resolved after 1 day, affecting Voice Services (Fonality) - Asia-Pacific, on October 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 14, 2026, 11:55 PM UTC
We have discovered an issue where inbound and outbound calls are failing that is currently affecting Fonality users in Australia. Our engineering team is actively investigating the matter.
- investigating Oct 15, 2026, 01:44 AM UTC
We are continuing to investigate this issue.
- identified Oct 15, 2026, 11:11 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 15, 2026, 02:34 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 15, 2026, 05:46 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 15, 2026, 09:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 12:08 AM UTC
This incident has been resolved.
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