Sangoma incident
Intermittent outbound call failures for Fonality customers in Australia
Minor Vendor's status page →
Resolved after 1 hour 54 minutes, affecting Voice Services (Fonality) - Asia-Pacific, on October 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Voice Services (Fonality) - Asia-Pacific
Update timeline
- investigating Oct 20, 2026, 01:38 AM UTC
Getting reports of intermittent outbound call failures for Australia. We are investigating the issue.
- identified Oct 20, 2026, 02:35 AM UTC
We've identified the cause of the issue and are looking to remedy the problem as soon as possible. Outbound calls will remain to be intermittent until the issue is corrected.
- monitoring Oct 20, 2026, 02:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 03:32 AM UTC
This incident has been resolved.
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