Resolved after 5 hours 36 minutes, affecting Application Framework, on October 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 22, 2026, 02:30 PM UTC
We have discovered an issue with Application Framework that is currently affecting Business Voice. There is a delay in updates regarding presence, call records, etc. on Application Framework. Our engineering team is actively investigating the matter.
- investigating Oct 22, 2026, 03:30 PM UTC
We are continuing to investigate this issue.
- investigating Oct 22, 2026, 05:04 PM UTC
We are continuing to investigate this issue.
- identified Oct 22, 2026, 05:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 22, 2026, 06:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 08:07 PM UTC
This incident has been resolved.
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