Resolved after 1 hour 41 minutes, affecting SIPStation SIP Trunking, on June 10, 2026.
A fix has been implemented and we are monitoring results.
Affected components
Update timeline
- identified Jun 10, 2026, 09:28 PM UTC
We are aware that some customers are experiencing degraded service on SIPStation Trunk 2 (trunk2.freepbx.com), however the primary Trunk 1 remains unaffected, and service remains available if you are configured to use both trunks. We are working with a 3rd party vendor to restore service on Trunk 2. Below are some self-help articles that will take you through how to configure both trunks on Switchvox Prem and/or SIPStation and restore service if your system is configured incorrectly: How to configure the trunks: https://sangomakb.atlassian.net/wiki/spaces/SAF/pages/15729285/SIPStation+and+FAXStation+-+Setting+up+Standard+SIPStation+with+SwitchVox Firewall/NAT Checklist: https://sangomakb.atlassian.net/wiki/spaces/Switchvox/pages/307298328/Switchvox+-+Firewall+NAT+Checklist If you are still having trouble with your configuration, please reach out to Support, and we can assist you.
- monitoring Jun 10, 2026, 10:05 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Jun 10, 2026, 11:10 PM UTC
This incident is now being resolved.
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