Sangoma incident

Portal Issue - Multiple Portals Unreachable

Resolved after 4 hours 42 minutes, affecting PBXact Cloud Portal (cloud.pbxact.com) and Sangoma Portal (portal.sangoma.com) and 1 more, on June 15, 2026.

monitoring Jun 15, 2026, 07:45 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 15, 2026, 04:21 PM UTC
Resolved
Jun 15, 2026, 09:03 PM UTC
Duration
4h 42m
Detected by Pingoru
Jun 15, 2026, 04:21 PM UTC

Affected components

PBXact Cloud Portal (cloud.pbxact.com)Sangoma Portal (portal.sangoma.com)SIPStation Store (store.sipstation.com)Switchvox Portal (my.digiumcloud.com)Digium SSO - idp.digium.com

Update timeline

  1. investigating Jun 15, 2026, 04:21 PM UTC

    We have discovered an issue with multiple portals. Our engineering team is actively investigating the matter.

  2. investigating Jun 15, 2026, 04:45 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 15, 2026, 05:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 15, 2026, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 15, 2026, 07:45 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 15, 2026, 09:03 PM UTC

    This incident has been resolved.

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