Resolved after 5 hours 5 minutes, affecting Voice Services (Switchvox Cloud), on July 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Voice Services (Switchvox Cloud)
Update timeline
- investigating Jul 01, 2026, 04:04 PM UTC
We are noticing a small subset of Switchvox Cloud customers are having issues with outbound call completion. Our Engineers are currently investigating this issue.
- investigating Jul 01, 2026, 04:53 PM UTC
Our Engineers are continuing to investigate and troubleshoot this issue.
- monitoring Jul 01, 2026, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 09:09 PM UTC
This incident has now been resolved.
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