Resolved after 5 hours 51 minutes, affecting E-Fax (Avantfax), on July 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
E-Fax (Avantfax)
Update timeline
- investigating Jul 06, 2026, 03:31 PM UTC
We have discovered an issue with the e-fax portal being unreachable that is currently affecting fax.digiumcloud.net. Our engineering team is actively investigating the matter.
- identified Jul 06, 2026, 04:05 PM UTC
The issue has been identified and we are working on a fix.
- identified Jul 06, 2026, 05:08 PM UTC
The issue has been identified and we are working on a fix.
- monitoring Jul 06, 2026, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2026, 09:22 PM UTC
This incident has been resolved.
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