Sangoma incident

Switchvox Cloud - Inbound & Outbound calling issues

Resolved after 1 hour 20 minutes, affecting Voice Services (Switchvox Cloud), on July 15, 2026.

monitoring Jul 15, 2026, 10:07 PM UTC

We are seeing that our monitoring alerts have subsided and indicate that services should be back online. We're now monitoring this incident.

Started
Jul 15, 2026, 09:59 PM UTC
Resolved
Jul 15, 2026, 11:19 PM UTC
Duration
1h 20m
Detected by Pingoru
Jul 15, 2026, 09:59 PM UTC

Affected components

Voice Services (Switchvox Cloud)

Update timeline

  1. investigating Jul 15, 2026, 09:59 PM UTC

    We have discovered an issue with Switchvox Cloud product. Troubles are with inbound & outbound calling, registration issues and some phones are down. Our Engineers are currently investigating this trouble.

  2. monitoring Jul 15, 2026, 10:07 PM UTC

    We are seeing that our monitoring alerts have subsided and indicate that services should be back online. We're now monitoring this incident.

  3. resolved Jul 15, 2026, 11:19 PM UTC

    This incident is now being resolved.

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