Resolved after 14 hours 4 minutes, affecting SIPStation SIP Trunking, on July 21, 2026.
While only a subset of customers may continue to experience intermittent latency, we have scheduled a maintenance window to address any remaining performance issues and restore optimal service.
Affected components
Update timeline
- investigating Jul 21, 2026, 06:08 PM UTC
We have discovered an issue with call setup latency that is currently affecting SIPStation. Our engineering team is actively investigating the matter.
- identified Jul 21, 2026, 07:27 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 21, 2026, 08:47 PM UTC
While only a subset of customers may continue to experience intermittent latency, we have scheduled a maintenance window to address any remaining performance issues and restore optimal service.
- resolved Jul 22, 2026, 08:12 AM UTC
This issue has been resolved and all services are running correctly.
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