Sangoma incident

Email Notification Issue - Multiple Services

Resolved after 6 hours 23 minutes, affecting Sangoma Portal (portal.sangoma.com) and SIPStation Store (store.sipstation.com) and 1 more, on July 28, 2026.

identified Jul 28, 2026, 02:03 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 28, 2026, 01:44 PM UTC
Resolved
Jul 28, 2026, 08:07 PM UTC
Duration
6h 23m
Detected by Pingoru
Jul 28, 2026, 01:44 PM UTC

Affected components

Sangoma Portal (portal.sangoma.com)SIPStation Store (store.sipstation.com)Switchvox Portal (my.digiumcloud.com)

Update timeline

  1. investigating Jul 28, 2026, 01:44 PM UTC

    We have discovered an issue with email notifications that is currently affecting multiple services. Our engineering team is actively investigating the matter.

  2. identified Jul 28, 2026, 02:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 28, 2026, 08:07 PM UTC

    This incident has been resolved.

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