Sangoma incident

Fax Station portal issue - fax.sipstation.com

Resolved after 1 hour 41 minutes, affecting FAXStation Portal (fax.sipstation.com), on August 3, 2026.

monitoring Aug 03, 2026, 09:38 PM UTC

After investigation, our Engineers noticed the portal became accessible during the testing phase. We're now monitoring for stability.

Started
Aug 03, 2026, 09:02 PM UTC
Resolved
Aug 03, 2026, 10:43 PM UTC
Duration
1h 41m
Detected by Pingoru
Aug 03, 2026, 09:02 PM UTC

Affected components

FAXStation Portal (fax.sipstation.com)

Update timeline

  1. investigating Aug 03, 2026, 09:02 PM UTC

    We have identified an issue affecting the FaxStation portal (fax.sipstation.com) that is preventing users from viewing faxes through the portal. Our Engineering team is actively investigating the issue and working to restore full functionality.

  2. monitoring Aug 03, 2026, 09:38 PM UTC

    After investigation, our Engineers noticed the portal became accessible during the testing phase. We're now monitoring for stability.

  3. resolved Aug 03, 2026, 10:43 PM UTC

    This incident has been resolved.

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