Sangoma incident
Portal Issue - portal.star2star.com not saving changes - BV / BV+
Minor Vendor's status page →
Resolved after 3 hours 11 minutes, affecting Business Voice Portal (portal.star2star.com), on August 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Business Voice Portal (portal.star2star.com)
Update timeline
- investigating Aug 20, 2026, 03:37 PM UTC
Our Engineers are investigating an issue with the BV / BV+ portal (portal.star2star.com). Some select customers may be experiencing slowness with the portal or finding recent changes are not being saved.
- identified Aug 20, 2026, 04:02 PM UTC
After investigation our Engineers have identified the issue and are implementing a fix.
- monitoring Aug 20, 2026, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2026, 06:48 PM UTC
This incident has been resolved.
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