Resolved after 3 days 4 hours, affecting Sangoma CX and Voice Services (Business Voice+), on August 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Sangoma CXVoice Services (Business Voice+)
Update timeline
- investigating Aug 28, 2026, 06:38 PM UTC
Our Engineers are investigating an issue impacting BV+ customers using CX.
- investigating Aug 28, 2026, 07:53 PM UTC
Our Engineers are continuing to investigate this issue.
- monitoring Aug 28, 2026, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2026, 10:53 PM UTC
This incident is now being resolved.
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