Resolved after 2 hours 21 minutes, affecting FAXStation Portal (fax.sipstation.com) and PBXact Cloud Portal (cloud.pbxact.com) and 1 more, on September 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
FAXStation Portal (fax.sipstation.com)PBXact Cloud Portal (cloud.pbxact.com)Sangoma Portal (portal.sangoma.com)Switchvox Portal (my.digiumcloud.com)Switchvox Cloud Onboarding Wizard (welcome.digiumcloud.com)
Update timeline
- investigating Sep 04, 2026, 08:02 PM UTC
We have discovered an issue with intermittent portal issues that are currently affecting multiple portals. Our engineering team is actively investigating the matter.
- monitoring Sep 04, 2026, 08:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 10:24 PM UTC
This incident has been resolved.
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