Ongoing since 07:22 PM UTC, affecting Sage HCM (Criterion) and Sage HCM (Criterion).
We have identified a global issue preventing a subset customers from using the Learning Management System (LSM) functionality. All other product functionalities are performing as expected. We are currently investigating
Affected components
Sage HCM (Criterion)Sage HCM (Criterion)
Update timeline
- investigating Oct 21, 2026, 07:22 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 21, 2026, 07:35 PM UTC
We have identified a global issue preventing a subset customers from using the Learning Management System (LSM) functionality. All other product functionalities are performing as expected. We are currently investigating
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